Privacy Policy

At Lattice Theory, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website or use our services.

Last updated: November 20, 2025

Information We Collect

Information You Provide Directly

When you interact with our website or contact us, you may choose to provide us with certain information, including your name, email address, company name, and any messages or inquiries you submit through our contact forms. This information is collected only when you voluntarily provide it to us.

The legal basis for processing this information is your consent, which you provide when submitting information through our forms, and our legitimate interest in responding to your inquiries and providing the services you request.

Information Collected Automatically

When you visit our website, we automatically collect certain technical information about your visit, including your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and other browsing behavior. This information is collected through cookies and similar tracking technologies.

We use this information to understand how visitors use our website, improve our services, and ensure the security of our platform. The legal basis for this processing is our legitimate interest in operating and improving our website.

Analytics and Cookies

We use analytics services to help us understand how our website is being used. These services may collect information such as how often you visit our site, what pages you visit, and what other sites you used before visiting ours. We use this information only to improve our website and services.

For more detailed information about how we use cookies and your choices regarding cookies, please see our Cookie Policy.

How We Use Your Information

We use the information we collect for the following purposes: to respond to your inquiries and provide customer support, to improve and optimize our website and services, to understand user behavior and preferences, to protect against fraudulent or unauthorized activity, to comply with legal obligations, to communicate with you about our services when you have given us permission to do so, and to analyze website performance and user experience.

We do not sell your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, but only to the extent necessary and under strict confidentiality agreements.

Marketing Communications

We will only send you marketing communications if you have explicitly opted in to receive them. You can unsubscribe from these communications at any time by using the unsubscribe link in any email we send you or by contacting us directly.

Data Protection and Security

Security Measures

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit using SSL/TLS protocols, secure storage of data on protected servers, regular security assessments and updates, access controls limiting who can view your information, and monitoring for potential security threats.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymize it. Contact form submissions are typically retained for one year unless you request earlier deletion. Analytics data is retained in aggregated, anonymous form indefinitely for statistical purposes.

Data Breach Notification

In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify you and relevant supervisory authorities within 72 hours of becoming aware of the breach, in accordance with applicable data protection laws.

Your Privacy Rights

Right to Access

You have the right to request a copy of the personal information we hold about you and to verify that we are processing it lawfully.

Right to Rectification

You have the right to request correction of any incomplete or inaccurate personal information we hold about you.

Right to Erasure

You have the right to request deletion of your personal information in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.

Right to Data Portability

You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.

Right to Object

You have the right to object to processing of your personal information where we are relying on legitimate interest or for direct marketing purposes.

Right to Withdraw Consent

Where we are relying on consent to process your personal information, you have the right to withdraw that consent at any time.

Exercising Your Rights

To exercise any of these rights, please contact us using the contact information provided at the end of this policy. We will respond to your request within one month, though this period may be extended by two additional months where necessary, taking into account the complexity and number of requests.

You also have the right to lodge a complaint with a supervisory authority if you believe we have not handled your personal information in accordance with applicable data protection laws.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may avoid filling out contact forms, account registrations, or any data-submitting features, disable cookies through your browser settings (see our Cookie Policy for more details), or contact us directly to request the deletion of any previously shared personal data. We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.

Third-Party Services and Links

Service Providers

We may employ third-party companies and individuals to facilitate our services, provide services on our behalf, or assist us in analyzing how our website is used. These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

External Links

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country or jurisdiction where data protection laws may differ. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary action to remove that information from our systems.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy.

We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our website after we post any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide by the modified Privacy Policy.

Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact us. We are committed to working with you to obtain a fair resolution of any privacy concerns.

Contact Us